Technical Support Engineer

Since 1890, Pfeiffer Vacuum has been shaping the vacuum industry with groundbreaking innovations. Every day, over 4,000 employees at 10 production sites and more than 20 sales and service companies worldwide give everything for our customers. With our comprehensive portfolio, we offer solutions for all types of vacuum applications. We are not only driven by highest quality standards. It is our vision to be the most sustainable and fastest growing market player in our industry to drive technology for a sustainable future.    
Apply now and make our success story yours too!
 

Position Overview

To strengthen local technical support for valves, this position aims to establish technical expertise. The goal is to develop a sustainable, local repair and customer support capability

Key Responsibilities

1. Repair and Technical Expertise

• Master valve repair procedures provided by Global Service Engineering
• Train local workshop staff on valve repair processes
• Support technicians during complex repairs and ensure quality control of operations

2. Customer Support

• Perform on-site installation, maintenance, and troubleshooting of valves at customer facilities
• Identify and resolve customer-specific application issues
• Build strong, trust-based relationships with local clients

3. Local Expertise Development

• Gain deep understanding of valve applications to deliver tailored solutions
• Serve as the local technical reference for all valve-related topics
• Maintain regular communication with global expert centers ( Yreka, South Korea)

Profile Requirements

Education

• Degree (Associate to Master level) in Mechanical Engineering, Electromechanics, Instrumentation, or related fields

Experience

• Proven experience in maintenance, field service, or vacuum/industrial equipment support
• Experience with valve components is a strong advantage

Technical Skills

• Ability to read mechanical drawings and technical schematics
• Proficiency in repair and diagnostic tools
• Understanding of safety procedures and protocols

Soft Skills

• Self-driven, detail-oriented, and proactive
• Ability to train and coach others
• Excellent verbal and written communication
• Willingness to travel frequently for customer support

Languages

• Technical English proficiency required (documentation, communication with global teams

Career Outlook

This position offers the opportunity to become the go-to valve expert, with high visibility within the service and technical organization globally.

All applicants will receive consideration for employment with non-discrimination, non-harassment, and human treatment regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

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