Sales Planning & Operations Specialist ((Bilingual Chinese - English)

Since 1890, Pfeiffer Vacuum has been shaping the vacuum industry with groundbreaking innovations. Every day, over 4,000 employees at 10 production sites and more than 20 sales and service companies worldwide give everything for our customers. With our comprehensive portfolio, we offer solutions for all types of vacuum applications. We are not only driven by highest quality standards. It is our vision to be the most sustainable and fastest growing market player in our industry to drive technology for a sustainable future.    
Apply now and make our success story yours too!
 

Job summary

To develop and analyze demand forecasts, align supply–demand, coordinate with Sales, Supply Chain, Production, and Procurement, and support the monthly/ quarterly S&OP process to achieve service, inventory, and OTIF targets.

Key Responsibilities

• Demand Planning

• Collect data from sales, marketing, order processing, and sales record from internal customers.
• Analyze historical data, consumption trends, and market factors.
• Prepare weekly, monthly, and quarterly forecasts.
• Monitor forecast accuracy & bias and recommend improvement actions.

• Supply Review & Capacity Alignment

• Work with supply chain, production, and procurement to confirm supply capabilities.
• Assess risks related to shortages, excess inventory, or capacity constraints.
• Propose scenarios and solutions for supply–demand gaps.

• S&OP Process Management

• Prepare documents for demand review, supply review, pre‑S&OP, and executive S&OP meetings.
• Update relevant dashboards/KPIs: OTIF, forecast accuracy, inventory vs target.
• Track action items and follow up after S&OP meetings.

• Cross‑Functional Coordination

• Facilitate communication across sales, supply chain, production, and procurement.
• Ensure consistency in data, forecasts, and planning inputs.
• Support issue escalation and resolution for supply–demand alignment.

• Reporting & Data Analysis

• Update forecast, inventory, lead time, and consumption data.
• Prepare weekly/monthly/quarterly reports as required.
• Analyze trends and recommend improvements for the S&OP process.

Qualifications

• Proficiency in Chinese & English is an advantage.
• Bachelor’s degree in supply chain, logistics, business, engineering, or related fields.
• 3 years of experience in S&OP, demand planning, supply planning, or data analytics.
• Experience with ERP (SAP) or forecasting tools preferred.
• Strong data analysis skills with proficiency in Excel/ Power BI.
• Logical thinking and ability to handle complex datasets.
• Effective communication and cross‑functional collaboration.
• Strong presentation and reporting skills.
• Able to work with large datasets, identify trends, detect deviations, and generate meaningful insights for planning.
• Uses root‑cause analysis, impact assessment, and scenario planning to address supply‑demand imbalances.
• Understands connections between Sales, S&OP, supply chain, production, and procurement to build feasible and optimized plans.
• Manages workload based on business impact and ensures timely completion of forecasts and planning cycles.
• Handles multiple tasks simultaneously and adapts quickly to demand changes, supply issues, or lead‑time shifts.
• Ensures precise forecast inputs and clean data, which are critical to effective S&OP outcomes.

Your benefits

• Schedule: Monday – Friday (08:30 – 16:30) with hybrid option to WFH 4 days/month.
• Employee shuttle service from HCMC.
• 14 days annual leave + 1 fully paid day off for Christmas.
• Premium healthcare insurance package.
• In-depth health check package
• Modern pantry with free coffee.
• On-site sports & entertainment (badminton, table tennis, pickleball, football, foosball, darts...)
• Birthday gift/ celebrations.
• Free lunch provided in air-conditioned canteen.
• Competitive salary aligned with market standards.
• 100% salary payment during the probation period.

• Social Insurance contributions paid on the full gross salary from probation period time.

• • Monthly KPI bonus, lucky money, 13th-month bonus, and annual performance bonus tied to company performance.
• Childcare allowance.
• Continuous learning with in-house training and an annual budget dedicated to your external skill development.
• A friendly, collaborative international environment with annual team-building trips and Year-End parties.

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Requisition ID: 3372