Outbound Logistics Specialist

Since 1890, Pfeiffer Vacuum has been shaping the vacuum industry with groundbreaking innovations. Every day, over 4,000 employees at 10 production sites and more than 20 sales and service companies worldwide give everything for our customers. With our comprehensive portfolio, we offer solutions for all types of vacuum applications. We are not only driven by highest quality standards. It is our vision to be the most sustainable and fastest growing market player in our industry to drive technology for a sustainable future.    
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Job summary

As an Outbound Logistics Specialist, you are accountable for the end-to-end outbound logistics execution, ensuring that customer deliveries are on time, in full, at the right cost and quality, while maintaining operational excellence and compliance.

You coordinate daily shipping activities, manage transportation partners, optimize outbound flows, and continuously improve delivery performance. With strong logistics expertise, analytical skills, and customer‑centric mindset, you ensure seamless collaboration across Warehouse, Customer Service, Planning, Sales, and 3PL providers.

You act as a key contributor in driving transport efficiency, cost optimization, and service reliability in alignment with company objectives.

Key Responsibilities

• Outbound Delivery Operations:

• Execute and control the outbound delivery process based on ERP/SAP data.
• Plan and schedule daily/weekly shipments, ensuring route and load optimization.
• Validate shipment readiness with warehouse teams (pack, documents, consolidation).
• Monitor real‑time delivery status and proactively resolve disruptions (delay, damage, mismatch).
• Ensure correct issuance of shipping documents and POD collection.
• Guarantee that service requirements (customer SLA, delivery windows, transportation type) are respected.

• Transportation & 3PL Management:

• Coordinate with carriers, 3PL, or internal fleet to allocate transport.
• Assess transport performance via SLA (timeliness, POD quality, damage rate).
• Identify failures, communicate with carriers, and initiate corrective actions.
• Support sourcing in evaluating new transport providers when necessary.
• Propose improvements to routing, load combo, and delivery frequency.

• Performance Management & KPI Monitoring:

• Track, analyze, and report daily/weekly/monthly KPIs:
  • On‑time delivery (OTD)
  • Delivery completeness (OTIF / DIFOT)
  • Cost per shipment
  • Damage/claim rate
• Maintain dashboards and generate insights for continuous improvement.
• Lead root‑cause analysis for missed deliveries and provide corrective actions.

• Cost Control & Budget Alignment:

• Review and validate freight invoices based on contract rates and mileage.
• Monitor transport cost vs. budget and implement cost‑saving initiatives.
• Support the annual logistics budget preparation for outbound activities.

• Process Optimization & Continuous Improvement:

• Ensure compliance with internal policies and legal transport regulations.
• Investigate claims (damage, shortage, delivery failure) and initiate CAPA.
• Maintain a “customer‑first” mindset and ensure clear communication with stakeholders.
• Support audits related to logistics processes.

• Quality, Compliance & Customer Satisfaction:

• Identify inefficiencies and propose structured improvement projects.
• Support digital transformation projects (TMS, automated routing).
• Contribute to cross‑functional CI workshops with Planning, Warehouse, Customer Service.

• Cross‑Functional Collaboration:

• Act as the outbound logistics representative in daily/weekly alignment meetings.
• Coordinate with Warehouse on shipment readiness and space management.
• Collaborate with Customer Service on urgent orders, complaints, and delivery appointments.

Qualifications

• Functional Competencies:

• Strong expertise in outbound logistics, transportation planning, and distribution.
• Good understanding of ERP, SAP and logistics performance tools.
• Knowledge of freight cost structures and transport compliance requirements.
• Solid understanding of customer delivery standards and service expectations.

• Methodological Competencies:

• Excellent planning and prioritization skills in a fast‑paced environment.
• Analytical skills to interpret KPIs and drive data‑based decisions.
• Experience in problem‑solving methodologies (5 Why, Fishbone).

• Leadership & Interpersonal Competencies:

• Strong communication across multiple internal and external stakeholders.
• Ability to influence and collaborate with 3PL and cross‑functional teams.
• High sense of ownership, accountability, and service orientation.
• Structured, reliable, and proactive working style.

• 💼 Your benefits

⚖️ Work-life balance & well-being

• Schedule: Monday – Friday (08:30 – 16:30) with hybrid option to WFH 4 days/month.
• Employee shuttle service from HCMC.
• 14 days annual leave + 1 fully paid day off for Christmas.
• Premium healthcare insurance package.
• In-depth health check package
• Modern pantry with free coffee.
• On-site sports & entertainment (badminton, table tennis, foosball, darts...)
• Birthday gift/ celebrations.
• Free lunch provided in air-conditioned canteen.

💰 Comprehensive financial rewards

• Competitive salary aligned with market standards.
• 100% salary payment during the probation period.

• Social Insurance contributions paid on the full gross salary.

• • Monthly KPI bonus, lucky money, 13th-month bonus, and annual performance bonus tied to company performance.
• Childcare allowance.

🚀 Growth & culture

• Continuous learning with in-house training and an annual budget dedicated to your external skill development.
• A friendly, collaborative international environment with annual team-building trips and Year-End parties.

#LI-HN1

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Requisition ID: 2772