Technical Support Engineer

Since 1890, Pfeiffer Vacuum has been shaping the vacuum industry with groundbreaking innovations. Every day, over 4,000 employees at 10 production sites and more than 20 sales and service companies worldwide give everything for our customers. With our comprehensive portfolio, we offer solutions for all types of vacuum applications. We are not only driven by highest quality standards. It is our vision to be the most sustainable and fastest growing market player in our industry to drive technology for a sustainable future.    
Apply now and make our success story yours too!
 

Job Title: Technical Support Engineer

Position Location: Hwaseong-Si, Gyeonggi-do

     Join us and be part of global team advancing technology for the semiconductor industry!

About Pfeiffer Vacuum

  Pfeiffer Vacuum is a global company in vacuum technology, providing innovative vacuum solutions for semiconductor manufacturing 

  and a wide range of other applications. As the inventor of the turbopump, we have been advancing vacuum technology for over 130 years.

  Our products and systems are trusted by industries, research institutions, and educational facilities worldwide, supporting high performance,

  reliability, and efficiency in demanding processes. Through close communication with customers, Pfeiffer Vacuum continues to 

  deliver advanced vacuum technologies that enable stable production and long-term value creation.

Key Responsibilities

  In this role, you will:

• Provide technical support to field service engineers, technicians, and product support teams during equipment diagnosis and troubleshooting
• Support customers in situations involving highly technical products or complex technical issues
• Gather and review technical data such as equipment failures, recurring issues, and new technical findings, and summarize them for analysis
• Create and review technical support documentation related to technical improvements, system updates, and support plans, and support their implementation in the field
• Support technical demonstrations, including equipment setup, parameter settings, troubleshooting, and preparation of qualification reports

Qualifications

  What we’re looking for:

• Bachelor’s degree in engineering or a related technical field
• More than 2 years ~ 5 years of experience in field service or technical support for vacuum pumps or semiconductor equipment OEMs
• Good communication skills in both Korean and English
• Strong Microsoft Office Suite skills
• Experience in data analysis using ERP systems is preferred

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.