Service Technician COST

Busch Vacuum Solutions is a leading manufacturer of vacuum pumps, compressors, and blowers for use in industries such as semiconductor manufacturing, food processing, metallurgy, biomedical, and material handling.

Busch Vacuum Solutions has immediate direct hire opportunities open for an Onsite Service Technician, to be based at a customer facility in Dallas, Texas! 

A Busch Onsite Service Technician inspects, troubleshoots, and maintains the company's vacuum and low-pressure pumps, blowers, and systems at end-user customer locations.  The Onsite Service Technician is typically designated to work at one customer site, with the possibility of periodic support provided at other local locations, as needed. 

If you are a highly motivated, autonomous, detail-oriented person that has experience in providing outstanding customer service in dynamic environments, apply NOW for an opportunity to find out why Busch is an amazing place to work!

Job Responsibilities

• Perform field service preventive and corrective maintenance work and mechanical repairs
• Perform equipment health check: check base pressure, pumping speed, and test other vital components to ensure optimal performance
• Assist with warranty evaluations and submit all warranty related service reports and documentation, as assigned
• Fulfill field service safety requirements including safety training, safety certifications and maintain safety equipment / tooling as instructed
• Relate customer issues, problems, and complaints to Busch Manager and/or Technical Support Team; expediting critical issues as deemed necessary
• Accurate completion and submission of all necessary documentation and reports for assigned field activities, utilizing all required programs and software within the timeline set forth by Busch management, as well as the customer
• Assist with onsite equipment startup and operator training, as assigned
• Relate any customer request for pricing on parts, service support or new equipment to service support staff
• Develop mutually beneficial business relationships with end user customers to maintain, grow and promote the company after sale parts, products, and service(s) business
• Be able to travel to alternate local sites on short notice (as required)

Required Experience

• 1-3 years of experience with basic rotational mechanical equipment in Industrial or Technical product lines: Required
• Field service, or related experience: Preferred
• Customer Service/Sales experience: Preferred
• Mechanical aptitude: Required
• Electrical knowledge: Preferred
• Education: High School graduate or General Education Degree- Required
  • Associates Degree in related field- Preferred
• Computer skills: Working knowledge of computers and Microsoft Office software- Required

Personal Qualifications

• Work with a high level of initiative, be self-motivated, self-driven and possess professional maturity
• Must be detail, goal and safety oriented
• Must be organized and maintain a clean and orderly workspace
• Must possess a positive attitude, be dependable, and trustworthy
• Work independently or as a team, as necessary, to fulfill Busch's goals and objectives, as well as the customer’s
• Possess strong oral and written communication skills in English

Job Requirements

• Ability and willingness to pass a 10-panel drug screen, 7-year criminal history check
• Must pass respirator fit test (annual retesting required)
  • Must be willing to maintain facial hair to a minimum for respirator fitment
• Must be willing and able to utilize all required PPE

Physical Requirements

• • Constant reaching outward, lifting/carrying/pushing pulling up to 10lbs
  • Frequent standing, walking, sitting, lifting/carrying/pushing pulling up to 50lbs
  • Occasional climbing, squatting, kneeling, reaching above the shoulder, and lifting/carrying/pushing pulling up to 100lbs
  • All applicants must be able to hear and see audible and visual alarms and must be able to wear all required PPE, such as safety shoes, electrical hazards, safety glasses, and hearing protection.

Benefits & Opportunities

Busch Vacuum Solutions offers an attractive benefits package, which includes medical, dental, vision, EAP, tuition reimbursement, Legal Plan, 401K, PTO, and more! 

Opportunity for growth and advancement via on-the-job training, paid training/certifications, tuition reimbursement, and opportunities for advancement within the company.  Busch values promoting from within!

Work Environment

• Moderately controlled manufacturing environment, moderate noise levels, fumes, and airborne particles, while working near moving mechanical parts.
• Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions. To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily.

Why work for Busch Vacuum Solutions?

As diverse and boundless as the world of vacuum is, so are the jobs and tasks at Busch.   We welcome all talents, regardless of education, age, gender, or nationality; worldwide.