Inside Sales Engineer

Busch Vacuum Solutions is a leading manufacturer of vacuum pumps, compressors, and blowers for use in industries such as semiconductor manufacturing, food processing, metallurgy, biomedical, and material handling.

We have an immediate opening for a driven and customer-focused Inside Sales Engineer to join our team at our U.S. headquarters in Virginia Beach, VA! In this role, you’ll help power Busch Vacuum Solutions’ growth by turning technical inquiries into sales opportunities, developing tailored vacuum solutions, and collaborating with sales, engineering, and customer service teams to deliver best-in-class support.

This position follows a Monday–Friday onsite schedule, with standard office hours of 8:00 a.m. – 4:30 p.m.

If you’re an ambitious, technically minded professional ready to make an impact and grow your career with a global leader, apply now to discover why Busch Vacuum Solutions is the perfect place to grow, innovate, and excel!

Job Responsibilities

Sales Support & Customer Engagement

• Respond to incoming customer inquiries via phone, email, and web forms with professionalism and urgency.
• Develop customized vacuum solutions aligned with customer requirements through collaboration with field sales and cross-functional support teams.
• Qualify sales leads and route high-potential opportunities to appropriate field sales or technical experts.
• Proactively follow up on marketing-generated leads, trade show contacts, and digital campaigns.

• Maintain regular contact with assigned C- and D-tier customers to identify upsell and cross-sell opportunities.

Quoting & CRM Management

• Prepare and issue accurate and timely quotes using SAP/CRM tools.
• Track and manage all sales activities in the CRM, ensuring pipeline visibility and sales forecast accuracy.
• Maintain records of customer interactions, quotes, and purchase history to improve customer experience.

Collaboration & Coordination

• Work closely with Field Sales (Regional Sales Managers, Territory Managers) to ensure seamless handoff of qualified leads and support larger project bids.
• Collaborate with Systems Engineers and Product Marketing Management on technical inquiries and solution configuration.
• Support pricing, availability, and delivery inquiries in collaboration with Customer Service and Operations.

Customer Education & Value Communication

• Communicate the features, benefits, and applications of industrial vacuum pumps, systems, and services.
• Promote service offerings such as preventive maintenance contracts, service core exchanges, or equipment upgrades.
• Help customers understand the total cost of ownership and value-added services offered.

Sales Process & Continuous Improvement

• Actively contribute to the development and refinement of Inside Sales workflows and best practices.
• Provide feedback from customer interactions to inform marketing campaigns and product development.
• Meet or exceed monthly KPIs related to lead qualification, opportunity generation, and sales revenue.

Required Experience 

• Bachelor’s degree in Engineering - Required
• 2+ years of B2B inside sales or technical sales experience; experience in industrial or technical products a plus.
• Proficiency in Microsoft Office and CRM software
• SAP experience would be a plus
• Strong communication and interpersonal skills.
• Ability to read and interpret technical specifications and drawings is desirable.
• Self-motivated, organized, and able to manage multiple priorities in a fast-paced environment.

Personal Qualifications

• Strong oral and written communication skills.
• Motivated, detail-oriented, and goal-driven.
• Positive, professional attitude with strong organizational skills.
• Able to work independently or as part of a collaborative team.

Job Requirements

• Ability and willingness to pass a 10-panel drug screen, 7-year criminal history check
• Most felonies are a disqualifier, misdemeanors are considered on a case-by-case basis
• Must be willing and able to utilize all required PPE
• Willingness to travel domestically for training
• Valid Drivers’ License must be maintained throughout employment that meets Busch insurance standards

• Employment with Busch Vacuum Solutions requires current work authorization in the United States. Visa sponsorship is not available for this position.

Physical Requirements

• Frequent sitting, standing, and walking.
• Occasionally lift/carry/push/pull up to 25 lbs.
• All applicants must be able to hear and see audible and visual alarms and must be able to wear all required PPE, such as safety shoes, electrical hazards, safety glasses, and hearing protection.

Benefits & Opportunities

Busch Vacuum Solutions offers an attractive benefits package, which includes medical, dental, vision, EAP, tuition reimbursement, Legal Plan, 401K, PTO, and more!

Opportunity for growth and advancement via on-the-job training, paid training/certifications, tuition reimbursement, and opportunities for advancement within the company. Busch values promoting from within!

Work Environment

Moderately controlled manufacturing environment, moderate noise levels, fumes, and airborne particles, while working near moving mechanical parts.

Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions. To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily.

Why work for Busch Vacuum Solutions?

As diverse and boundless as the world of vacuum is, so are the jobs and tasks at Busch. We welcome all talents, regardless of education, age, gender, or nationality; worldwide.