Service Sales Manager

Busch Vacuum Solutions is a leading manufacturer of vacuum pumps, compressors, and blowers for use in industries such as semiconductor manufacturing, food processing, metallurgy, biomedical, and material handling.

Busch Vacuum Solutions has an immediate direct-hire opportunity open for a Service Sales Manager in Virginia.

Targeted Compensation: The targeted compensation range for this position is $125,000.00–$145,000.00 annually, depending on qualifications, skills, and relevant experience. This position is also eligible for a 15% KEIP Bonus.

If you are self-driven, with a technical sales acumen for capital equipment and applicable equipment/customer experience listed below, apply NOW for an opportunity to find out why Busch is an amazing place to work!

POSITION SUMMARY

The Service Sales Manager is responsible for driving growth in Busch Vacuum Solutions' Industrial Service business by developing and executing sales strategies focused on aftermarket products and services, including preventive maintenance agreements, field service, equipment repairs, exchange programs, spare parts, and equipment replacement opportunities.

This position leads the development of a proactive service sales organization, transitioning the business from a primarily reactive service model toward a structured, customer-focused approach to generating recurring service revenue and expanding market share.

The Service Sales Manager will work closely with Regional Sales Managers, Inside Sales, Service Center Operations, and Field Service to identify opportunities within the existing installed base, reactivate dormant customers, and develop new service business.

The role is accountable for achieving service sales growth objectives, developing a qualified sales pipeline, and ensuring effective coordination between the Sales and Service organizations.

ESSENTIAL FUNCTIONS

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Essential Functions Statement(s)

• Develop and execute a national service sales strategy aligned with Industrial Service revenue and growth objectives.
• Identify opportunities to expand aftermarket sales across existing customers, dormant accounts, and new business prospects.
• Drive growth in preventive maintenance agreements, field service, repair services, exchange programs, and spare parts.
• Establish a proactive approach to service sales utilizing installed-base information, equipment age, service history, and customer operating requirements.
• Develop targeted sales campaigns focused on customers with limited or no existing service relationship.
• Identify opportunities to convert transactional service customers into recurring maintenance agreements.
• Support equipment replacement opportunities identified through service-related customer engagements.
• Lead, coach, and develop Service Sales Representatives to achieve individual and organizational sales objectives.
• Establish clear sales targets, territory responsibilities, and performance expectations.
• Conduct regular pipeline reviews, sales forecasting, and performance evaluations.
• Support recruiting, onboarding, and training of new Service Sales Representatives as the organization expands.
• Develop consistent sales processes, customer engagement practices, and opportunity management standards.
• Promote accountability, customer responsiveness, and a results-oriented sales culture
• Develop and maintain an accurate service sales pipeline and revenue forecast.
• Monitor sales performance against established growth targets.
• Track customer acquisition, dormant account reactivation, and maintenance agreement conversion.
• Evaluate sales performance by territory, customer segment, and service offering.
• Provide regular reporting to the Vice President, Industrial Service, including opportunities, performance trends, risks, and corrective actions.
• Recommend improvements to sales processes, pricing, commercial tools, and market coverage.

POSITION QUALIFICATIONS

Competency Statement(s)

• Accuracy - Ability to perform work accurately and thoroughly.
• Business Acumen - Ability to grasp and understand business concepts and issues.
• Customer Focus- Builds and maintains customer satisfaction with the products and services offered by the organization.
• Good Mechanical Aptitude- Ability to quickly learn working principles of complex equipment.
• Goal Oriented- Ability to focus on a goal and obtain a pre-determined result.
• Influencing Others- Influences others o b excited and committed to furthering the organization’s objectives.
• Judgement- The ability to formulate a sound decision using the available information.
• Organized - Possessing the trait of being organized or following a systematic method of performing a task.
• Planning - Ability to organize, manage and champion a development plan to completion.
• Presentation skills- Ability to effectively present information publicly
• Sales Ability - Ability to use appropriate interpersonal styles and communication methods to gain acceptance of a product, service, or idea.
• Safety Focus- Maintain clean and organized work areas and workstations. Adheres to all workplace and trade safety laws, regulations, standards, and practices.

SKILLS & ABILITIES

Education:

• Bachelor's Degree (four-year college or technical school): Required
• Field of study: Engineering: Preferred

Experience:

• Ten plus years’ experience in Service (field Relevant market experience and expertise related to the service field of vacuum):  Required
• Strong understanding of the vacuum industry, its markets, customers, products, dynamics, competition and influential players: Required
• Five or more years’ experience in Business Development or related sales experience: Required

Computer Skills:

• Proficient in MS Word, Excel, PowerPoint: Required
• Experience with Lotus Notes, CRM, SharePoint: Preferred

Certifications & Licenses:

• Must maintain a valid Drivers License throughout employment that meets Busch’s Insurance standards

Other Requirements: May be required to travel domestically by air with some overnight stays.

PHYSICAL DEMANDS

Other Physical Requirements

13. 6. • Vision (Near, Distance, Color, Peripheral, Depth)
       • Sense of Sound - Alarms
       • Sense of Touch
       • Ability to wear Personal Protective Equipment (PPE) - All other as required
       • Sense of Balance
       • Safety glasses
       • (EH) safety footwear
       • Hearing protection and other PPE as required

WORK ENVIRONMENT

Heated and air-conditioned office environments.

The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate.

Benefits & Opportunities

Busch Vacuum Solutions offers an attractive benefits package, which includes medical, dental, vision, EAP, tuition reimbursement, Legal Plan, 401K, PTO, and more! 

Opportunity for growth and advancement via on-the-job training, paid training/certifications, tuition reimbursement, and opportunities for advancement within the company. Busch values promoting from within!

Work Environment

• Moderately controlled manufacturing environment, moderate noise levels, fumes, and airborne particles, while working near moving mechanical parts.
• Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions. To accomplish this job successfully, an individual must perform each essential function satisfactorily with or without reasonable accommodation.

Why work for Busch Vacuum Solutions?

As diverse and boundless as the world of vacuum is, so are the jobs and tasks at Busch. We welcome all talents, regardless of education, age, gender, or nationality; worldwide.

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